Transport Assistance

The Department for Education Student with Disabilitiy Transport Assistance program is a service to support parents and caregivers. Please be aware that it remains the parent's / caregiver's responsibility to ensure that students are transported to and from school.

The Department for Education is a service provider for school transport under the National Disability Insurance Scheme (NDIS), which is administered by the National Disability Insurance Agency (NDIA).

Students who register with NDIS are required to meet the NDIS 'reasonable and necessary' criteria to access the department's transport assistance. Once the NDIS approves transport assistance as a support item in your child's NDIS plan, the department will determine the most appropriate form of assistance which will be either direct assistance or financial assistance.

Please ensure renewal of your child's NDIS plan is completed on time to ensure no disruption to your service.

If your child lives within a 5km radius of the school, direct transport is unavailable, however assistance is still available in the form of a travelling allowance payable to you via EFT.

Please note that the Department for Education requires a minimum of 10 working days to process any new applications.


Taxi drivers often have to collect more than 2 students in a single run so they cannot leave students unattended in their vehicle to escort additional students to and from their vehicles. Parents/caregivers are to escort their child to the taxi and restrain them safely inside the vehicle. Parents/caregivers must also load their child’s bags into the taxi in the morning and take them out in the afternoon.

Parents/caregivers must provide and fit a child restraint or booster seat as required by law.

All drink bottles and belongings should be in your child’s bag and, for safety reasons, your child generally cannot eat or drink whilst in the taxi.

Parents/caregivers must be waiting to greet the taxi in the morning and afternoon, keeping in mind that the driver is on a tight schedule to ensure they arrive on time to collect or drop off the next child.

NOTE: Drivers are able to wait a maximum of 5 minutes after your scheduled pick up time. If your child is not ready within this time it will then become the parents/caregivers responsibility to transport their child to school.

If parents/caregivers know beforehand that their child will not require transport to and from school that day or for any longer period, the onus is on the parents/caregivers of the child to notify their transport provider.

If your child is unwell unexpectedly (or some other specific issue), please let the driver know — he/she will continue their run and pass the information onto our staff at Adelaide North Special School.

NOTE: It is essential that a responsible adult is home to meet the child after school. If you are not home, the driver will wait a maximum of 5 minutes before phoning Adelaide North Special School for instructions on how to proceed. In most cases the driver will be instructed to return the student to Adelaide North Special School. An attempt will then be made to contact you by telephone after which it will become your responsibility to promptly collect your child from the school.

Please Note: Students can only be transported to the address stated on the transport application form. If any changes or new arrangements need to be made, families must request and complete a new transport application form.